Privacy Policy

Introduction

Vetra Newton Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, mailing address, and project details when you request a quote, contact us, or engage our services. We may also collect information about your property and project requirements to provide accurate estimates and services.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about how you interact with our website to improve our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including processing your requests for quotes and scheduling services. We use your contact information to communicate with you about your projects, send appointment reminders, and provide customer support. We may also use your information to send you marketing communications about our services, though you can opt out of these at any time.

Your information helps us understand how our website is used so we can improve the user experience. We also use collected information to detect, prevent, and address technical issues and to protect against fraudulent or illegal activity.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, such as payment processors or scheduling software providers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We regularly review and update our security practices to protect your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for several years to maintain service records and warranty information. You may request deletion of your personal information at any time, subject to legal and contractual obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Privacy Rights

You have the right to access, correct, or delete your personal information that we hold. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly. You may also request a copy of the personal information we have collected about you. We will respond to your requests in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vetra Newton Concrete
275 Grove St #8
Newton, MA 02446
Phone: (617) 634-8563
Website: www.newtonconcreteconstruction.com